If you have a dispute with the Department of Revenue that you're unable to
resolve through routine channels, the Department's Taxpayer Rights Advocate
may be able to help.
- can help you understand the options and procedures available to resolve
- can serve as a mediator between you, the taxpayer, and the Department.
- is committed to helping you better understand your Rights
and Responsibilities as a Washington State taxpayer.
The Advocate cannot, however, change applications of law or grant relief from
taxes that are legally due. We encourage you to work with Department of Revenue
employees to resolve your tax liability issues.
If you believe that you have not been afforded your rights, you may use our feedback
form, call or write:
Taxpayer Rights Advocate
Washington State Department of Revenue
Taxpayer Services Division
PO Box 47478
Olympia, WA 98504-7478
Taxpayer Rights and Responsibilities
The taxpayers of the State of Washington have the right to:
Simple and prompt administrative
process for tax refunds and credits.
Timely, fair and equitable treatment
with dignity and respect.
Accurate written information on
reporting instructions, appeal procedures, refund claims and reasons
Public hearings on proposed rules.
Review and appeal of assessments,
business registration revocation and adverse rulings.
Remedies when statutes and rules are
found to be unconstitutional.
Confidentiality of financial and
The taxpayers of the State of Washington have the responsibility to:
Register with the Department of
Know their tax reporting obligations
and seek instructions when they are uncertain.
Keep accurate and complete business
File returns and pay taxes in a
Ensure the accuracy of the
information entered on their tax returns.
Substantiate claims for refund.
Notify the Department of Revenue and
pay taxes promptly when closing a business.