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Home / Contact us / Taxpayer Rights Advocate Page Content Taxpayer Rights Advocate
If you have a dispute with the Department of Revenue that you're unable to resolve through routine channels, the Department's Taxpayer Rights Advocate may be able to help.

The Advocate:

  • can help you understand the options and procedures available to resolve your issue.

  • can serve as a mediator between you, the taxpayer, and the Department.

  • is committed to helping you better understand your Rights and Responsibilities as a Washington State taxpayer.


The Advocate cannot, however, change applications of law or grant relief from taxes that are legally due. We encourage you to work with Department of Revenue employees to resolve your tax liability issues.

If you believe that you have not been afforded your rights, you may use our feedback form, call or write:

Taxpayer Rights Advocate
Washington State Department of Revenue
Taxpayer Services Division
PO Box 47478
Olympia, WA 98504-7478

1-800-647-7706
(360) 705-6714



Taxpayer Rights and Responsibilities

The taxpayers of the State of Washington have the right to:

  • Simple and prompt administrative process for tax refunds and credits.
  • Timely, fair and equitable treatment with dignity and respect.
  • Accurate written information on reporting instructions, appeal procedures, refund claims and reasons for assessment.
  • Public hearings on proposed rules.
  • Review and appeal of assessments, business registration revocation and adverse rulings.
  • Remedies when statutes and rules are found to be unconstitutional.
  • Confidentiality of financial and business information.

The taxpayers of the State of Washington have the responsibility to:

  • Register with the Department of Revenue.
  • Know their tax reporting obligations and seek instructions when they are uncertain.
  • Keep accurate and complete business records.
  • File returns and pay taxes in a timely manner.
  • Ensure the accuracy of the information entered on their tax returns.
  • Substantiate claims for refund.
  • Notify the Department of Revenue and pay taxes promptly when closing a business.

 

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