Revenue is replacing its aging tax and business licensing systems, paving the way for significant improvements and safeguarding future revenue collections.
On March 19, 2018, My DOR became the portal for all of Revenue’s secure services including taxes. Taxpayers are now able to access their tax account information and business license information in one location, My DOR.
- One login – SecureAccess Washington username and password
- New look for the combined excise tax return, reseller permit, tax credits, and bill pay
- New combined business license and business information look up tool
The Department of Revenue plays a pivotal role in the state’s economic vitality and business climate. In Fiscal Year 2014, our agency collected $19.6 billion in state and local taxes and processed more than 560,000 business license applications and renewals.
Our Tax and Licensing Systems Replacement (TLSR) project will implement an integrated system to enable more online services and create an easier environment for businesses to register and comply with business licensing and tax obligations. With improvements to self-service, businesses and taxpayers will experience new, convenient features and greater access to their information. The new system will also ensure Revenue continues fulfilling its mission while transforming its business processes to align with industry best practices.
Revenue is collaborating with Fast Enterprises (FAST) to modernize the current system to a browser-based, highly-configurable solution that operates on industry standard technology. Based out of Colorado, FAST has implemented its nationally recognized tax and licensing solution, GenTax, over 30 times for various local, state and federal governments.
The new system will be implemented in three rollouts. The first rollout took place in June 2016 with the launch of My DOR, which encompasses business licensing services. Rollouts 2 and 3 are focused on adding tax functions to My DOR and will launch in 2018.