Revenue is replacing its aging tax and business licensing systems, paving the way for significant improvements and safeguarding future revenue collections.
In November 2018, we added support for Miscellaneous taxes to our integrated system; including, online bill payment, and updated services for Forest tax, Leasehold tax, and Real Estate Excise Tax Affidavit uploads.
In March 2018, My DOR became the portal for all of Revenue’s secure services including taxes. Taxpayers are now able to access their tax account information and business license information in one location, My DOR.
The Department of Revenue plays a pivotal role in the state’s economic vitality and business climate. In Fiscal Year 2014, our agency collected $19.6 billion in state and local taxes and processed more than 560,000 business license applications and renewals.
Our Tax and Licensing Systems Replacement (TLSR) project will implement an integrated system to enable more online services and create an easier environment for businesses to register and comply with business licensing and tax obligations. With improvements to self-service, businesses and taxpayers will experience new, convenient features and greater access to their information. The new system will also ensure Revenue continues fulfilling its mission while transforming its business processes to align with industry best practices.
Revenue is collaborating with Fast Enterprises (FAST) to modernize the current system to a browser-based, highly-configurable solution that operates on industry standard technology. Based out of Colorado, FAST has implemented its nationally recognized tax and licensing solution, GenTax, over 30 times for various local, state and federal governments.
The new system has been implementeded in three rollouts. The first rollout took place in June 2016 with the launch of My DOR, which encompasses business licensing services. Rollouts 2 and 3 are focused on adding tax functions to My DOR and launched in 2018. Further optimization of this integrated system will continue into 2019.