Published on Washington Department of Revenue (https://dor.wa.gov)

About

Our strategic pyramid

Strategic framework


Vision

Achieve the highest level of
voluntary compliance.

 

Mission

Fairly and efficiently collect revenues
to fund public services.

 

Values - I CARE

Integrity
Cooperation
Accountability
Respect
Excellence


Goals

Workforce management
We attract and develop the best teams.

Tax administration
Simplify, educate and enforce.

Customer experience
Build relationships. Empower success.

Promote innovation
Ideas creating value.

 

Foundation

Sound tax and operational policy
Everyday leadership
Engaged employees
Integrated performance management
Leveraging technology

 

 

 

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Links
[1] https://dor.wa.gov/about/whats-new
[2] https://dor.wa.gov/meet-our-executive-team
[3] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/OrgChart/Org_Chart.pdf
[4] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/TSS_2019_Report.pdf
[5] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/StrategicBusinessPlanFinal_WEB.pdf
[6] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/ITStrategicPlan_2020.pdf
[7] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/AnnualReport2020.pdf
[8] https://dor.wa.gov/about/business-advisory-council
[9] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/RevenueAtAGlance.pdf
[10] http://results.wa.gov/
[11] https://dor.wa.gov/about/careers
[12] https://dor.wa.gov/about/news-releases
[13] https://dor.wa.gov/calendar
[14] https://dor.wa.gov/about/statistics-reports
[15] https://dor.wa.gov/about/taxpayer-rights-and-responsibilities
[16] https://dor.wa.gov/about/about-our-cover-photo
[17] https://dor.wa.gov/sites/default/files/legacy/Docs/Pubs/Misc/DORW9.pdf
[18] https://dor.wa.gov/about/sole-source-and-emergency-contract-information
[19] https://dor.wa.gov/about/unclaimed-property-ucp-system-replacement-project