About
Our strategic pyramid
Vision
Achieve the highest level of
voluntary compliance.
Mission
Fairly and efficiently collect revenues
to fund public services.
Values - I CARE
Integrity
Cooperation
Accountability
Respect
Excellence
Goals
Workforce management
We attract and develop the best teams.
Tax administration
Simplify, educate and enforce.
Customer experience
Build relationships. Empower success.
Promote innovation
Ideas creating value.
Foundation
Sound tax and operational policy
Everyday leadership
Engaged employees
Integrated performance management
Leveraging technology