To grant a user access to a tax or license account, you must be an Administrator on the account.
Also, the person you want to add must have a SAW user account, logged into My DOR, and saved their user profile information. You will need their SAW user ID and email address to grant them access to a tax or license account.
If you granted the user Account Manager access for certain tax accounts, you have the option to further restrict their access level. Next to Excise Tax, click Prepare and Pay and a dropdown menu will display. You can select one of the following options:
If you need to change a user’s access to either grant them additional permissions or apply additional restrictions, you must be an Administrator on that account.
If you need to cancel a user’s access to a tax or license account, you must be an Administrator on that account.
You can cancel or delete your own access to any business license or tax account. If you want to reinstate your access you will need to use a Letter ID to gain access.
Administrators have unlimited access to their accounts. Learn more about account access types.