About
The Department of Revenue is Washington state’s primary tax agency, nationally recognized for innovation and quality customer service. Revenue administers about 60 categories of taxes that help fund education, social services, health care, corrections, public safety, natural resource conservation, and other important services counted on by Washington residents. Find out more about what we do.
Our strategic pyramid
Vision
To achieve the highest level of voluntary compliance and customer service through collaboration and innovation.
Mission
To fairly and efficiently collect revenues and administer programs to fund public services and advocate sound tax policy.
Values - I CARE
Integrity
Cooperation
Accountability
Respect
Excellence
Goals
Workforce management
We attract and develop the best teams.
Tax administration
Simplify, educate and enforce.
Customer experience
Build relationships. Empower success.
Promote innovation
Ideas creating value.
Foundation
Sound tax and operational policy
Everyday leadership
Engaged employees
Integrated performance management
Leveraging technology