Skip to main content

Important!

Due to the pandemic, our offices are closed to the public. Please visit our Contact page for support options.

COVID-19 business relief is available. El alivio comercial de COVID-19 está disponible.

Home
  • Laws & rules
  • Careers
  • Contact
  • About
  • Log in

Search Google Appliance

  • Home
  • Open a business
    • Get started
    • Apply for a license
    • Plan for taxes
  • Manage a business
    • Run
    • Grow
    • Close
  • Taxes & rates
    • Sales & use tax rates
    • Tax incentives
    • Business & occupation tax
    • Retail sales tax
    • Use tax
    • Property tax
    • Other taxes
    • Income tax
  • File & pay taxes
    • Filing frequencies & due dates
    • File or amend my return
    • Report no business activity
    • Late filing
    • Reviews and appeals
    • Apply for a tax refund
  • Education
    • Industry guides
    • Events & workshops
    • Watch a video
    • Audits
  • Forms & publications
    • Forms by name
    • Forms by subject
    • Publications by name
    • Publications by subject
Home / About
Print

About

Our strategic pyramid

Strategic framework


Vision

Achieve the highest level of
voluntary compliance.

 

Mission

Fairly and efficiently collect revenues
to fund public services.

 

Values - I CARE

Integrity
Cooperation
Accountability
Respect
Excellence


Goals

Workforce management
We attract and develop the best teams.

Tax administration
Simplify, educate and enforce.

Customer experience
Build relationships. Empower success.

Promote innovation
Ideas creating value.

 

Foundation

Sound tax and operational policy
Everyday leadership
Engaged employees
Integrated performance management
Leveraging technology

 

 


 

More information

What's New

Meet our Executive Team

Organization chart (pdf)

2019 Taxpayer Satisfaction Survey (pdf)

Agency Strategic Business Plan 
2019-2024
 (pdf)

IT Strategic Plan 2020-2022 (pdf)

Annual Report (pdf)

Business Advisory Council

Revenue at a Glance (FY 2020) (pdf)

Results Washington

Find a job

News releases

Calendar

Statistics and reports

Taxpayer rights and responsibilities

About our cover photo

W-9 (pdf)

Sole source and emergency contract information

Unclaimed Property (UCP) System Replacement Project

 

More information

What's New

Meet our Executive Team

Organization chart (pdf)

2019 Taxpayer Satisfaction Survey (pdf)

Agency Strategic Business Plan 
2019-2024
 (pdf)

IT Strategic Plan 2020-2022 (pdf)

Annual Report (pdf)

Business Advisory Council

Revenue at a Glance (FY 2020) (pdf)

Results Washington

Find a job

News releases

Calendar

Statistics and reports

Taxpayer rights and responsibilities

About our cover photo

W-9 (pdf)

Sole source and emergency contract information

Unclaimed Property (UCP) System Replacement Project

 

Laws & rules | Careers | Contact | About

Home

About

Careers

Contact

Help us improve!

Join our mailing lists

Laws & rules

News releases

Statistics & reports

 

Open a business

Get started

Apply for a license

Plan for taxes

Manage a business

Run

Grow

Close

 

Taxes & rates

Sales & use tax rates

Tax incentives

Business & occupation tax

Retail sales tax

Use tax

Property tax

Other taxes

Income tax

File & pay taxes

Filing frequencies & due dates

File or amend my return

Report no business activity

Late filing

Reviews and appeals

Apply for a tax refund

Education

Industry guides

Events and workshops

Watch a video

Audits

Forms & publications

Forms by name

Forms by subject

Publications by name

Publications by subject

  • Department of Revenue Facebook page
  • Department of Revenue Twitter feed
  • Department of Revenue LinkedIn page.
  • Department of Revenue YouTube channel

Español | Русский | 한글 | Tagalog | Tiéng Viét | 漢語

  Subscribe to receive notifications | Taxpayer Rights and Responsibilities 
Your Privacy | Accessibility | DOR Staff only | © 2017 WASHINGTON STATE DEPARTMENT OF REVENUE AND ITS LICENSORS. ALL RIGHTS RESERVED.
Access Washington