To achieve the highest level of voluntary compliance and customer service
through collaboration and innovation.
To fairly and efficiently collect revenues and administer programs to fund
public services and advocate sound tax policy.
We seek first to understand and are respectful in all communications.
We work together to achieve shared goals in a supportive environment.
We honor different perspectives and treat people with courtesy.
We are honest and ethical.
We perform to the highest standards of conduct.
We take responsibility for the results of our actions.
We seek continuous improvement in all we do.
- Deliver customer-focused services
- Administer programs and services efficiently and effectively
- Value employees through supporting their development, engagement and well-being
- Promote correct, timely reporting and payment of taxes
- Administer fair and consistent tax policy