Contact
Extended call center 1-877-345-3353 hours: 7 am to 6 pm, weekdays, Jan. 22 – 31 and 9 am to 3 pm on Saturday, Jan. 26.
In March 2018, we launched a new tax and licensing system that requires a SAW User ID and password. Your old My Account/E-file logon and password will not work. Our My DOR Help page has instructions, videos, and more.
Live chat
Hours: Generally available Monday through Friday from 8 a.m. to 5 p.m. Closed on holidays.
General questions
Click on one of the topics below.
I have a question about electronic filing.
- Where do I find my Letter ID?
- I need help completing my tax return.
- I need a form or publication.
- I have a quick question.
- I need a binding tax ruling.
- Am I required to register and file returns?
- I need to file an unclaimed property report.
- Other
Telephone
General questions 1-800-647-7706
Electronic filing 1-877-345-3353
Revenue's alphabetical directory: Locate telephone numbers for specific Revenue taxes and programs.
State agencies, Boards and Commissions: A directory of websites and contact information.
Hours
Monday through Friday from 8 a.m. to 5 p.m. Closed on holidays.
Teletype (TTY) – Dial 711 for free Washington Relay Service.
Business licensing service
For assistance with business licensing and renewals visit http://bls.dor.wa.gov/ or call 1-800-451-7985.
Remote sales and consumer use tax
For assistance with remote sales and consumer use tax, email DORMarketplaceFairness@dor.wa.gov or call 1-800-426-1776.
Mail
Use this address list to ensure your form or letter gets to the right place.
Local offices
All offices are closed on holidays.
Other services
- Update your account information
- Close your account
- Voluntarily register and pay prior tax obligations.
- Contact a Small business liaison (pdf)
- Join Listserv (an e-mail distribution list) and receive the latest tax information.
- Request a speaker for your organization.
- Request a public record.
Web messages
- If you have a SAW User ID and Password, log in to My DOR and click send a Message under the “I Want To” menu.
- If you do not have a SAW User ID, it’s easy to sign up.
- Once in the system, be sure to "Add Access to a Licensing or Tax Account" if you want to receive a binding tax ruling or correspond regarding a specific account. To do this, you will need your Account ID and Letter ID.
Report tax fraud
If you suspect or know of an individual or business that is not complying with Washington tax laws, you may report this activity at SuspectFraud.wa.gov.
Taxpayer advocate
I have a dispute with the Department of Revenue and need the Taxpayer rights advocate's help.
Provide feedback
- I would like to submit a compliment or complaint.
- Website assistance and suggestions for improvement.
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Take our quick survey.
Note: The state of Washington does not have a personal or corporate income tax. For federal income tax information and forms, contact the Internal Revenue Service (IRS).
Additionally, we cannot answer questions related to city or county business taxes. Contact the appropriate city or county regarding those taxes.