Contact

We have a new tax and licensing system that requires a SAW User ID and password to log in and file your return. Your old My Account/E-file logon and password will not work. Our My DOR Help page has instructions, videos, and other help topics.

Quarterly filers: The Quarter 1, 2018 excise tax return due date has been extended to Tuesday, May 8.

Live chat

Hours: Generally available Monday through Friday from 8 a.m. to 5 p.m. Closed on holidays.

General questions

Click on one of the topics below.

I have a question about e-file.

Taxpayer advocate

I have a dispute with the Department of Revenue and need the Taxpayer rights advocate's help.

Telephone

Call us at 1-800-647-7706.

Revenue telephone directory: Locate telephone numbers for specific Revenue taxes and programs.

Hours

Monday through Friday from 8 a.m. to 5 p.m. Closed on holidays.

Teletype (TTY) – Dial 711 for free Washington Relay Service.

Business licensing service

For assistance with business licensing and renewals visit http://bls.dor.wa.gov/ or call 1-800-451-7985.

Mail

Use this address list to ensure your form or letter gets to the right place.

Local offices

All offices are closed on holidays.

Other services

Update your account information
Close your account
Voluntarily register and pay prior tax obligations.
Contact a Small business liaison (pdf)
Join Listserv (an e-mail distribution list) and receive the latest tax information.
Request a speaker for your organization.
Request a public record.

Web messages

If you have a SAW User ID and Password, log in to My DOR and click send a Message under the “I Want To” menu.
If you do not have a SAW User ID, it’s easy to sign up.
Once in the system, be sure to "Add Access to a Licensing or Tax Account" if you want to receive a binding tax ruling or correspond regarding a specific account. To do this, you will need your Account ID and Letter ID.

Report tax fraud

If you suspect or know of an individual or business that is not complying with Washington tax laws, you may report this activity at SuspectFraud.wa.gov.

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Note: The state of Washington does not have a personal or corporate income tax. For federal income tax information and forms, contact the Internal Revenue Service (IRS).

Additionally, we cannot answer questions related to city or county business taxes. Contact the appropriate city or county regarding those taxes.