Customers with multiple businesses

If you have access to multiple businesses, there are a few features that will help you quickly access your accounts and view returns, messages, and letters across your accounts in one view.

Favorite and recent accounts

Mark a business as a Favorite

Setting a business as a favorite allows you to quickly access businesses you work with most often. This feature is most useful to customers who have access to many businesses but only need to access a few accounts more frequently.

1. On dor.wa.gov click the Log in button.
2. Enter your SAW User ID and Password and click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. The list of businesses you have access to displays. Click the Favorites tab.
5. Click the Manage button.
6. To mark a business as a favorite, click the Favorite (star) icon, then click OK. The business now appears in the Favorites tab. When you log in again, the Favorites tab will display as default. To view all of your businesses, click the All tab.

Remove a business from the Favorites tab

1. On dor.wa.gov click the Log in button.
2. Enter your SAW User ID and Password and click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. The list of businesses you have access to displays. Click the Favorites tab.
5. Click the Manage button.
6. To remove a business as a favorite, click the Favorite (star) icon, then click OK. The business no longer appears in the Favorites tab.

Access a business you recently worked on

This feature is useful if you need to quickly check the status of a recent submission or access a recently saved draft for one of your businesses.

1. On dor.wa.gov click the Log in button.
2. Enter your SAW User ID and Password and click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. The list of businesses you have access to displays. Click the Recent tab.

Working across accounts

Manage action items across all businesses and accounts

You can view action items across all businesses and accounts. Use the filter options on the Action Items tab to view action items by account type and action required.

1. On dor.wa.gov click the Log in button.
2. Enter your SAW User ID and Password and click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. The list of businesses you have access to displays. Click the Action Items tab.
5. Use the filter fields to filter by account type and action required.

Manage payments and returns across all businesses and accounts

You can view returns and payments across all business accounts. Use the filter options on the Manage Payments and Returns page to view the status of returns and payments across accounts.

1. On dor.wa.gov click the Log in button.
2. Enter your SAW User ID and Password and click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. The list of businesses you have access to displays. Click the More Options tab.
5. To view all payments and returns for all of the businesses and accounts you have access to, click the Manage Payments & Returns link in the Payments & Returns section. 
6. Use the Accounts and Show sections to narrow your viewable list.

Manage messages and letters across multiple businesses and accounts

If you have multiple messages and letters relating to multiple businesses you can use a filter to locate a specific message or letter.

1. On dor.wa.gov click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. On the account Summary page, click the More Options tab.
5. In the Messages and Letters section click either View Messages or View Letters.
6. Enter search criteria in the Filter field, to the far right of the page. This will narrow the viewable list of either messages or letters.

Archive messages and letters across multiple businesses and accounts

If you have multiple messages and letters relating to multiple businesses you can use a filter to locate a specific message or letter and then archive them.

1. On dor.wa.gov click the Log in button.
2. Log in by entering your SAW User ID and Password, then click Log In. If asked, complete the Multi-Factor Authentication challenge to verify your identity.
3. On the My DOR Services page, click Get Started.
4. On the account Summary page, click the More Options tab.
5. In the Messages and Letters section click either View Messages or View Letters.
6. Enter search criteria in the Filter field, to the far right of the page. This will narrow the viewable list of either messages or letters.
7. Click Archive All. The letters or messages are moved from your Inbox to the Archive tab.